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Shipping & Payment

The following conditions apply:

Shipping Terms

Countries we ship to:

Delivery takes place within Germany and to the following countries: Austria, Switzerland, USA, Canada, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, United Kingdom, Cyprus, Norway, San Marino, Liechtenstein, Turkey, Israel, South Africa, Mexico, New Zealand, Australia, Brazil, Russian Federation.


Shipping costs (including German VAT):

Important Shipping Information for customers from the United States:

Orders from US customers will be handled and shipped within the United States of America. Packages are shipped out by our US branch office in California directly to the customer.

Shipping Fee (UPS Next Day): 40,00€

 

Deliveries within Germany:
We do not charge any shipping costs.

 

Shipments abroad (International Shipping Rates):
International shipment costs are flat-rates and quoted as follows:

Austria: 20,00 €
Switzerland: 70,00 €
USA: 40,00 €
Canada: 80,00 €


Belgium: 30,00 €
Bulgaria: 30,00 €
Denmark: 30,00 €
Estonia: 30,00 €
Finland: 30,00 €
France: 30,00 €
Greece: 30,00 €
Ireland: 30,00 €
Italy: 30,00 €
Croatia: 30,00 €
Latvia: 30,00 €
Lithuania: 30,00 €
Luxembourg: 30,00 €
Malta: 30,00 €
Netherlands: 30,00 €
Poland: 30,00 €
Portugal: 30,00 €
Romania: 30,00 €
Sweden: 30,00 €
Slovakia: 30,00 €
Slovenia: 30,00 €
Spain: 30,00 €
Czech Republic: 30,00 €
United Kingdom: 30,00 €
Cyprus: 30,00 €


Norway: 50,00 €
San Marino: 50,00 €
Liechtenstein: 50,00 €


Russia: 120,00 €
Turkey: 120,00 €
Israel: 120,00 €
South Africa: 120,00 €
Mexico: 120,00 €
Brazil: 120,00 €
New Zealand: 120,00 €
Australia: 120,00 €

 

Delivery deadlines

Unless not stated differently in the respective product description, the delivery of goods takes place within Germany within 3 – 5 days, to foreign countries within 5 - 14 days after order confirmation (in the case of agreed advance payment when cashed).

Please note that deliveries don’t take place on Sundays and public holidays.


Terms of Payment

Regarding deliveries within Germany, we accept the following payment options:


- Payment by bank transfer
- Cash on delivery for orders with a invoice value that doesn't exceed 3.495,00€ (plus 5,00€ fee)
- Payment by PayPal


Regarding deliveries abroad, you can choose from the following payment methods:


- Pre-payment by Bank-transfer
- Payment by PayPal


If you have any questions, please do not hesitate to contact us anytime. Please check our imprint for contact details.