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Our Exclusive Concierge Service

Custom Jewelry Dreams

Your Personalized Jewelry Piece by Mastercraftsmen

Our Exclusive Service:

Together, We Create Your Dream Jewelry

You've had a specific idea in mind for a while now. You may have a very clear vision or perhaps just a vague idea of what your dream piece of jewelry should look like. At the same time, you can't find anything out there that even comes close. Sound familiar? Then you've come to the right place!

Because, as part of our exclusive concierge service, we have been creating custom jewelry pieces for our clients for many years. Whether it's a variation of an existing design from our collection or a completely new piece of jewelry – nothing is impossible. Thanks to our direct collaboration with our experienced master goldsmiths and our decades-long network of excellent gemstone, pearl, and diamond dealers, we can turn almost any wish into reality for you.

The Process

Your Path to Personalized Design

Our goal is to create a unique jewelry piece for you that precisely matches your vision and leaves no room for compromise in terms of quality. No matter how complex or demanding - we are only satisfied when you are. Here's how it works, step by step:

 1. Idea & Contact 

You get in touch with us and describe your vision as precisely as possible. This includes design, desired size, alloy, gemstones, cut, and more. Pictures and sketches (if available) are also very helpful. The more precise, the better. Also, having a budget in mind helps us distinguish what's feasible from what's not and allows us to offer you alternatives.

 2. Consultation & Quote 

We review your request carefully and promptly get in touch with you. Depending on the complexity of the project, we prefer to discuss your request over the phone at this stage. If you have questions or are unsure about what looks best, don't worry: we're here to assist you with both design and gemmology questions. You don't have to know everything; that's what we're here for. Once everything is clear, we provide you with a non-binding price quote.

 3. Sketches and Gemstone Selection 

Once you've accepted our offer, the process begins. We commission our master goldsmiths to create a sketch with all the essential details. This way, you'll know in advance what to expect. If special colored gemstones are involved, which we handpick, you'll also receive images of them. The actual production only starts with your approval.

 4. Completion & Shipping 

Our experienced master goldsmiths and stone setters begin crafting your new piece of jewelry. Depending on the complexity, this takes four to six weeks. Once your custom jewelry piece has arrived with us, you'll immediately receive images. Anticipation is the greatest joy, after all. Afterward, your personalized jewelry piece sets off on its journey to you – and we wish you lots of joy with it!

Sie haben bereits eine Idee im Kopf?

Kontaktieren Sie uns und lassen Sie sich unverbindlich beraten:

Inspiration gefällig?

Case study

Schmucktraeume.com
Customer’s specification
Schmucktraeume.com
Sapphire layout
Schmucktraeume.com
3D sketch
Schmucktraeume.com
Custom-made multicolor sapphire bracelet completed

FAQ

Still Have Questions?

You might find answers here:

Sie haben bereits eine Idee im Kopf?

Kontaktieren Sie uns und lassen Sie sich unverbindlich beraten: