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General Terms and Conditions
1. Scope
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop. Our online shop is exclusively intended for consumers.
A consumer is any natural person who enters into a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal personality who, when entering into a legal transaction, acts in the exercise of their commercial or self-employed professional activity.
2. Contracting Party, Conclusion of Contract, Correction Options
The purchase contract is concluded with Schmuckträume.
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded by clicking on the order button to accept the offer for the products contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by email.
3. Contract Language, Storage of Contract Text
The language(s) available for the conclusion of the contract: German, English
We store the contract text and send you the order data and our GTC in text form. For security reasons, the contract text is no longer accessible via the Internet.
4. Delivery Conditions Delivery Options
We ship the products to the delivery address provided during the order process.
We only deliver via shipping. Unfortunately, self-collection of the goods is not possible.
We do not deliver to parcel stations.
5. Payment
In our shop, the following payment methods are generally available to you.
Advance Payment If you choose the payment method advance payment, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment.
PayPal In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information will be provided during the ordering process.
PayPal may offer additional payment methods to registered PayPal customers based on its own criteria. However, we have no influence on the provision of these methods; any additionally offered payment methods concern your legal relationship with PayPal. Further information can be found in your PayPal account.
6. Warranty and Guarantees
6.1 Statutory Warranty Rights
The statutory warranty rights apply.
6.2 Guarantees and Customer Service
Information on any applicable additional guarantees and their exact conditions can be found on the respective product and on special information pages in the online shop.
7. Code of Conduct
We are subject to the following code of conduct:
Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf)
8. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and are not willing to do so.